Nestlé Business Services: Providing Innovative Solutions for a Global Company

Nestlé, one of the largest and most well-known food and beverage companies in the world, has been in the business for over 150 years. With a presence in more than 190 countries, the company produces and markets a wide range of products, from bottled water to baby food. Behind the success of this global giant is a dedicated team of business professionals known as Nestlé Business Services (NBS).

What is Nestlé Business Services?

NBS is the shared service organization of Nestlé, responsible for providing efficient and cost-effective support services to the company’s various businesses around the world. It was established in 1997 and has continuously evolved to meet the changing needs of Nestlé’s diverse portfolio of products.

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The main objective of NBS is to centralize and harmonize certain business operations, such as finance, human resources, and IT services, among others. This streamlines processes and eliminates duplication, resulting in cost savings for the company. NBS also promotes standardization across the Nestlé group, ensuring consistency in quality and service delivery.

Services Offered by NBS

NBS operates in four main areas: Business Solutions and Innovative Technologies, Business Excellence, Financial Reporting and Analysis, and Financial Global Service Delivery. Each area has its own set of services aimed at supporting the various functions and businesses within Nestlé.

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Under Business Solutions and Innovative Technologies, NBS provides digital solutions to optimize processes and enhance customer experience. This includes developing innovative mobile and web applications, implementing data analytics, and managing supply chain operations.

The Business Excellence team, on the other hand, focuses on continuous improvement and optimization of Nestlé’s operations. They lead projects to improve efficiency, reduce costs, and enhance processes in different areas of the company.

Financial Reporting and Analysis is responsible for providing timely, accurate, and relevant financial information to support decision-making at Nestlé. They also handle budgeting, forecasting, and financial planning for various business units.

Lastly, the Financial Global Service Delivery team takes care of all transactional finance activities, such as accounts payable and accounts receivable, for Nestlé’s operations worldwide. They manage financial operations through a global service delivery model, which allows for greater efficiency and standardization.

Importance of NBS for Nestlé

NBS plays a crucial role in Nestlé’s success by providing innovative solutions and efficient services that support the company’s operations globally. By streamlining processes, NBS increases productivity and reduces costs, allowing Nestlé to focus on their core business – developing and marketing quality products for their consumers.

Moreover, the standardized processes and systems implemented by NBS promote consistency and compliance across all Nestlé businesses, making it easier to manage and control operations. This also helps the company maintain a competitive edge in the market and adapt to changing business environments.


Nestlé Business Services is an essential component of the Nestlé group, ensuring the smooth and efficient functioning of the company’s operations. With its focus on providing innovative solutions and cost-effective services, NBS supports Nestlé in achieving its goal of being the world’s leading nutrition, health, and wellness company.

Nestlé Business Services is a testament to the company’s commitment to continuous improvement and excellence, and it will continue to play a vital role in driving Nestlé’s success in the years to come.